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Please carefully read these terms and conditions

 

Rank

  • N Brand-new

  • S Purchased but never used e.g. store display item

  • A Very Good - Very minor abrasions

  • AB Good - Minor abrasions on sole

  • B+ Fair+ - Minor abrasions on face and/or sole

  • B Fair - Scratches

  • B- Fair- - Scratches and stains

  • C Poor - many Scratches and stains

ALL ITEMS ARE PREOWNED JAPANESE CLUBS WITH JAPANESE SPECIFICATIONS  

All of the clubs sold on our site are used clubs that have been sold in Japan. All specifications are based on Japanese standards and may differ from standards used elsewhere. Japanese models have greater torque and softer shafts than US models

Please note that:

i. The specifications for the item and shaft may differ from US specifications for a similarly named item (a “JP” indicates the item is a Japanese model);

ii. Catalogues for the item may no longer be available;

iii. The item may no longer be sold by the manufacturer; and

iv. We may not return inquiries regarding any of the above.

For further information regarding the clubs, please inquire directly with the manufacturer because we do not have it.  

Availability

Clubs are sold on multiple sites throughout Japan and therefore some items may not be available. 

We will refund your purchase if the item you ordered is not in stock.

Items sold only as indicated

All items are sold only as indicted in the descriptions and images. For instance, we do not sell individual clubs from a set  if the item indicates that only a “set” is for sale, we do not sell individual heads or shafts, and we do not sell headcovers separately if they images do not indicated that headcovers are included. 

Payment

  • We Accept PAYPAL ONLY.

  • PLEASE REMEMBER TO PAY PROMPTLY. 

  • ORDERS WILL BE CANCELED UNLESS PAYMENT HAS BEEN MADE WITHIN 3 DAYS (JAPAN TIME),   EXCLUDING WEEKENDS,OF PLACING YOUR ORDER.

  • We only ship to the mailing address registered to the PayPal account from which we receive payment. Please make sure your PayPal mailing address is current and correct.

  • Item will usually be shipped within 3 days (Japan time), excluding weekends, after receiving full payment.

  • Please contact us if you place a bid or order by mistake.

Shipping

  • We will ship only to the address you provide in the shipping instructions form  

  • International Shipping via EMS Express International Shipping.

  • We ship directly from Japan

  • Packages shipped from Japan usually reach their destination quickly but please allow up to 14 business days (please note arrival time may be extended due to customs clearance).

  • All packages professionally packed with bubblewrap, envelope or cardboard protection.

  • We do not mark merchandise values below the purchase price and neither do we mark items as "gifts". International government regulations prohibit such behavior.

  • We DO NOT ship to addresses in Japan.

  • Online tracking number provided once the item ships.

  • We are not responsible for the item after it has left Japan but we will notify you regarding the tracking number. 

  • Shipping is not available for APO/FPO shipments.

  • No address changes after payment has been made.

  • We do not combine orders from same customer unless indicated otherwise.

  • Orders are shipped Monday through Friday, Japan time, excluding Japanese National Holidays (the longest are at the end of December, early May, and mid-August).

Customs

Please be aware that your country may require taxes to be paid on imported goods. These import taxes and charges are NOT INCLUDED in the item price or shipping charges. Customs matters are the buyer’s responsibility. Please check with your country's customs office to determine what these additional costs will be prior to making a purchase. These charges are normally collected by the delivering shipping company at the time you receive your package, so please do not confuse them for additional shipping charges. You may request we adjust the price on the invoice for purposes of customs, but we solely decide whether we can change the price and the amount of that change. You assume full responsibility for whatever customs charges you incur, even if you have asked us to change the price of an item for the purpose of customs valuation. 

Return Policies

Your satisfaction is very important to us.

We will only consider requests for exchanges or refunds if each and every of the following conditions have been satisfied:

i. The item was damaged or defective at the time it was shipped to you; AND

ii. You have not used the item following your receipt of the item; AND

iii. You have notified us in writing at [email protected] regarding the damages or defects within 5 business days of your receipt of the same; AND

iv. You have returned the item to us in the package in which it was delivered to you. 

If you have satisfied each and every of the above conditions, we will consider your request. We will determine whether or not to grant your request based on our review and will share our findings with you within 10 business days following our receipt of the item.

Notwithstanding the above, in the case of refunds for items purchased that are not due to our error (e.g. the buyer changed its mind, or mistakenly purchased because it failed to notice the specification of an item,etc.), we will refund the purchase price LESS shipping fees LESS a 15% restocking fee.

 

24/7 Support

Support is available 24/7 at [email protected]

We have offices in the United States and Hong Kong.